IBM’s social software, unified communications, and robust document management capabilities provided in a single offering. Provides a core set of integrated real-time collaboration services—voice, data and video, rich presence, enterprise IM, online meetings, broadcast community channels, persistent group chat, mobile, and more -- making it easy for people to find, reach and collaborate effectively with others in their professional networks. Integrates telephony into real-time communications with a unified end user experience, including integrated softphones; phone and IM presence awareness; and call management and call control across multiple systems. Turns the Sametime Connect client into a standards-based SIP softphone, which allows users to place and receive calls to external phone numbers, video conferencing systems or video conferencing endpoints from their desktop.
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