Huber & Associates offers you IBM's world-class maintenance and support services at discounted prices...

Huber & Associates will work with you to lower your IBM annual maintenance and support costs. We will review your infrastructure which is currently covered under IBM maintenance & support services and offer you IBM's packaged service solution, which is available in a variety of options to address your needs. Through this service, we not only give you very competitive rates--often substantially lower than before-- but we also provide added value through simpler invoicing, inventory tracking capabilities, and much more.
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ServiceSuite -- IBM's Packaged Services Solution

IBM ServiceSuite combines hardware maintenance and software support services into a single, integrated agreement, You can select the services that best meet your unique support needs with two packaged solutions: ServiceSuite Base and ServiceSuite Advanced. The ServiceSuite Base package includes IBM's state-of-the-art hardware maintenance, with warranty service upgrade option. The Advanced package includes hardware maintenance services, along with operational support services (SupportLine, System Alert, System Expert).
    • Hardware Maintenance Services are delivered by IBM 's highly-skilled service representatives, who work with state-of-the-art delivery systems to provide you with IBM's leading-edge hardware repair service.
    • Warranty Service Upgrade is a service that allows you to upgrade your level of service response for the IBM product warranty period.
    • SupportLine gives you access to IBM technical support specialists who can answer your operational and "how to" questions through a convenient 800 number or via the Web. You can select prime shift support or 24x7 coverage.
    • With System Alert and System Expert, you get daily notification of potential software and hardware problems and access to current information about specific products and potential fixes.
Here's what IBM ServiceSuite has to offer:
  • Maintenance support packages tailored to your business needs
  • Multiple services in a single contract with consistent terms and conditions
  • Convenient financing and renewal terms
  • Price protection and incentive plans
  • Consolidated hardware maintenance and software support services

To discuss service offerings, request pricing, or understand how maintenance and support services may apply to your environment, please call or email us (573-634-5000 or info@teamhuber.com).

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