Solution Specialist
Department: Sales
Title: Solution Specialist
Reports To: Chief Revenue Officer
Status: Full-Time
Classification: Exempt
SUMMARY
A Solution Specialist must understand multiple technologies in a customer’s environment including automation, Kubernetes, servers, storage area networks, multiple operating systems (VMware, Windows, Linux), and software. A Solution Specialist must interface with the customer and have excellent presentation skills, as well as sales acumen and selling skills. They will act as a technical sales consultant to the customer. They will spend time doing technical analysis, research, presentations, and documentation before a sale
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Working knowledge of multiple types of hardware including storage, server, backup, networking, firewalls, automation, containers, virtualization, and security.
- Working knowledge of operating systems and Hypervisors such as Microsoft Windows, Kubernetes, VMware, and Redhat.
- Working knowledge of multiple pieces of software such as Ansible, Openshift, Nutanix, Redhat, and others as assigned.
- Understand licensing models and how different products are sold
- Provides presales presentations, support, and is able to function alone on sales calls
- Must be able to understand how to marry business problems to IT solutions.
- Must be able to communicate well with customers to gain information on budgets and requirements
- Provides consulting to customer before a sale to determine the solutions they need. This may be in the form of a TCO analysis, different technology studies, or other reports.
- Must be able to pass certification tests as needed
- Must be detailed oriented and communicate effectively and respectfully with end-users, sales staff, and co-workers
- Work with customers to determine scope of projects
- Prepare statements of work for projects
- Be quick to learn new technology as required
- Responsible for customer retention and satisfaction
- Adhere to Huber Core Values
Send resume to: jobs@teamhuber.com with the subject line Solution Specialist. If you have questions please contact: Huber & Associates attn. Denise Martin Human Resources Manager 1400 Creek Trail Drive Jefferson City, MO 65109 or e-mail to dmartin@teamhuber.com Equal Opportunity Employer.